Privacy and Security

We are dedicated to delivering a cutting-edge and contemporary platform while prioritising the security of personal information. We understand trust is crucial for any business, and we are fully committed to ensuring your privacy remains exactly that - private.

Your trust is our top priority.

Quicker covers these crucial needs, so organisations can operate with peace of mind.

Security

Data protection is imperative to support organisations’ success, so we incorporate security into our platform, processes and systems.

Privacy

We're committed to protecting your privacy through our platform, infrastructure, and data governance.

Reliability

We invest and rely only on trusted infrastructure with proved credentials to ensure maximum peace of mind.

Compliance

We comply with worldwide, local, and sector-specific regulations to assist with achieving compliance objectives.

System monitoring

We offer full transparency into system status and performance.

Uptime and availability

We offer priority support and a 99.9% uptime commitment to customers. We provide transparency into real-time and historical platform status.

Business continuity

Our investments in infrastructure ensure daily backups, backups across different regions, and recovery processes to restore services in case of inevitable failures.

Software updates and monitoring

We undergo regular security audits and vulnerability scanning to proactively identify and address software updates and potential security threats.

ISO 27001 Certified Servers

We invest and rely on servers certified to ISO27001 standards, showing our dedication to global best practices in data security.

Protect your data

Quicker is built using best practices for highly available, scalable, and secure cloud applications.

Secure Data Transmission

We use SSL certification to encrypt data in transit, ensuring all information exchanged between your device and our servers remains private and secure.

Strong Authentication

We enforce multi-factor authentication and robust password policies, providing an additional layer of security against unauthorized access.

Firewalls and Intrusion Detection

Our advanced firewall and intrusion detection systems are in place to monitor and block any suspicious activity, ensuring your data remains secure.

Protecting Your Anonymity

We anonymise and pseudonymise data where possible, especially in analytics, to protect your privacy without compromising the quality of our services.

Security terms explained

ISO 27001 certification

ISO 27001 is an internationally recognized standard that specifies the requirements for establishing, implementing, maintaining, and continually improving an information security management system (ISMS).

SSL - Secure Sockets Layer Certification

Ensure all data transferred between Quicker’s servers and users is encrypted, deterring eavesdroppers and man-in-the-middle attacks.

Data Encryption at Rest

Encrypt sensitive user information stored in Quicker’s databases to protect against data breaches and unauthorized access.

Regular Security Audits and Vulnerability Scanning

Conduct thorough security checks and use automated tools to identify and rectify security vulnerabilities that hackers might exploit.

Secure Authentication Mechanisms

Implement multi-factor authentication (MFA) and strong password policies to prevent unauthorized access through stolen credentials.

Firewalls and Intrusion Detection Systems (IDS)

Deploy state-of-the-art firewalls and IDS to monitor and block suspicious activities, preventing hackers from exploiting vulnerabilities.

Data Anonymisation and Pseudonymisation

When processing data for analytics, ensure that identifying details are anonymised or pseudonymised to protect user privacy.

Incident Response Plan

Develop and maintain an incident response plan to quickly address any security breaches, minimising impact on users and stakeholders.

Regular Updates and Patch Management

Keep all systems and software up-to-date with the latest security patches to protect against known vulnerabilities.