Building trust through engagement
Quicker Engagement Platform
Create highly effective stakeholder consultations in the mining and resources sector with user-friendly tools designed to communicate and engage – calling for true participation and transparent discussion.
Our core values of integrity, innovation, and inclusivity are upheld in each key stage of stakeholder engagements. The information below highlights how Quicker enhances these key areas.
Sharing Information
Ensure the stakeholders are informed and kept updated using appropriate and user-friendly communication tools.
Clear information
- Our editor sentiment analyser ensures neutral language to make the information
- Write for the web?? accessible to non-experts.
- Presentation of all information using content areas, downloads, videos, PDFs and images.
- Avoid technical jargon and manipulative language.
- Provide translations into languages spoken in the area.
- First, present the project and its scope through established communication channels.
Reach and availability
- 24/7 access - Maintain regular communication with the public on project plans and outcomes.
- broas reach - not relaint on geography
- Write for the web?? accessible to non-experts.
- engage a wide groupgathered from a diverse group of residents.
Documentation
- 24/7 access to all documents related to the sing content areas, downloads, videos, PDFs and images. consultation/project
- Presentation of all information u
Data collection
Gather data and feedback from your stakeholders using a variety of online tools
Open participation
- Your stakeholders are able to submit questions and concerns to your proposals - anywhere, anytime.
- Stakeholders can submit ideas and turn them into realistic proposals.
- Surveys reaching a broad audience, obtaining a representative sample
Granularity
- Our system can be customised to collect any specific data you require to make informed decisions.
- Surveys reaching a broad audience, obtaining a good representative sample
Analytics
- Our platform can be setup to suit your specific needs
- Our system can be customised to collect any specific data you require to make informed decisions.
- Surveys reaching a broad audience, obtaining a good representative sample
Privacy and security
- Our platform can be setup to suit your specific needs
- Our system can be customised to collect any specific data you require to make informed decisions.
- Surveys reaching a broad audience, obtaining a good representative sample
Decision making
Informative (Content up) Preparatory (Open for feedback on information) Decision-making (Surveys/Meetings)
Clear information
Begin by introducing the project and its scale using established communication channels. Encourage residents and stakeholders to contribute their ideas and transform them into practical proposals. Subsequently, the public participates in voting on these proposals, and once the planners reveal the voting outcomes, they proceed with implementation.
- After analyzing the results, it is important to communicate the findings to the public and incorporate the insights into your project.
- and after planners share the voting results and implement them.
- The public votes on the proposals,
- Utilize inclusive language to make the information
- accessible to non-experts.
- Disseminate the information through channels commonly used by citizens.
- Avoid technical jargon and manipulative language.
- Provide translations into languages spoken in the area.
- broas reach - not relaint on geography
- 24/7 access
Stakeholder engagement designed for the mining and resources sector
Transparency
We provide a transparent and easily accessible channel for sharing information and updates with stakeholders, fostering trust and reducing misunderstandings.
Efficiency
We enable streamlined communication ensuring quicker responses to stakeholder inquiries, feedback, and concerns, improving overall engagement.
Cost Savings
We reduce the costs associated with traditional methods like in-person meetings, travel, and printing materials.
Accessibility
We are accessible 24/7, allowing stakeholders to engage at their convenience, regardless of geographical location.
Data Collection and Analysis
We facilitate the collection of valuable stakeholder data, which can be analyzed to gain insights, track sentiment, and make informed decisions.
Consistency
We ensur stakeholders receive consistent and up-to-date information about the project, reducing misinformation and conflicts.
Remote Engagement
We facilitate engagement with stakeholders who may be unable to attend physical meetings, expanding the reach of the engagement process.
Environment
We help reduce the environmental impact associated with physical meetings, aligning with sustainability goals.
Scalability
We can accommodate a large number of stakeholders, making it easier to engage with diverse groups of people.
Documentation
We provide a digital record of interactions, which are imperative for compliance, reporting, and future reference.
Enhanced Feedback
We facilitate structured feedback collection, making it easier to analyze and act upon stakeholder input.
Real-time Updates
Stakeholders can receive real-time updates on project developments and safety information, improving their understanding of ongoing operations.
So why choose Quicker?
Build Trust in your community
Mining operations often occur in areas where local communities and indigenous populations reside. These communities have a vested interest in how mining activities will affect their lives, environment, and well-being. Transparency in communication and decision-making processes helps build trust between mining companies and these stakeholders. Trust is essential for maintaining positive relationships and ensuring cooperation over the long term.
Social License
Mining companies require a “social license to operate,” which means they must have the approval and support of the local community and other stakeholders. Transparency is a key component in obtaining and maintaining this social license. When stakeholders have access to information about a mining project’s plans, environmental impacts, and benefits to the community, they are more likely to grant their approval.
Conflict mitigation
Transparency can help prevent or mitigate conflicts between mining companies and stakeholders. When stakeholders are well-informed about a project’s potential risks and benefits, they can engage in constructive dialogue and provide input on how to minimize negative impacts and maximize positive ones. This proactive approach can reduce the likelihood of protests, legal battles, and disruptions to mining operations.
Compliance
Many countries and regions have stringent regulations and environmental standards governing mining activities. Transparency is essential for demonstrating compliance with these regulations. Regular reporting and open communication with regulators and stakeholders can help mining companies avoid fines, legal issues, and damage to their reputation.
Environment
Mining operations can have significant environmental impacts, such as habitat destruction, water pollution, and air pollution. Transparency in reporting these impacts and the measures taken to mitigate them is essential for demonstrating environmental responsibility. This is especially important in an era of increasing environmental awareness and concern.
Investment
Mining companies often rely on investment from shareholders and financial institutions. Investors are more likely to support companies that are transparent about their operations, risks, and sustainability efforts. Transparency can attract responsible investment and contribute to the long-term financial stability of mining projects.
Sustainability
Many mining companies are now committed to sustainability and ESG goals. Transparency in reporting progress toward these goals is crucial for demonstrating a commitment to responsible mining practices, ethical behavior, and the well-being of all stakeholders.
Successful stakeholder engagement examples in the mining sector
These diverse examples showcase how stakeholder engagement practices in the mining industry can vary based on location and specific circumstances. However, they all emphasize the importance of collaboration, responsible mining practices, and agreements that support local communities and the environment.
Australia
Roy Hill Iron Ore Project, Western Australia
The Roy Hill Iron Ore Project, operated by Roy Hill Holdings, engaged with various stakeholders, including local communities and indigenous groups, such as the Yindjibarndi Aboriginal Corporation. Through extensive consultation and negotiation, they reached agreements on land use, employment opportunities, and benefits sharing. This successful engagement contributed to the development of one of Australia’s major iron ore mines.
Boddington Gold Mine, Western Australia
Newmont Corporation’s Boddington Gold Mine actively engages with the local community and stakeholders. They have established partnerships and agreements with local governments, indigenous organizations, and other stakeholders to ensure responsible mining practices, environmental stewardship, and community development. These efforts have helped maintain a positive relationship and contribute to the mine’s long-term sustainability.
Argyle Diamond Mine, Western Australia
The Argyle Diamond Mine, operated by Rio Tinto, engaged with indigenous communities, including the Miriuwung Gajerrong people. They established agreements that included employment opportunities, cultural heritage protection, and training programs. This collaboration demonstrated the importance of recognizing and preserving cultural heritage while conducting mining operations.
Mount Whaleback Iron Ore Mine, Western Australia
BHP’s Mount Whaleback Mine has engaged with indigenous communities, including the Banjima people, through agreements that include employment opportunities, education programs, and cultural heritage preservation. This partnership reflects BHP’s commitment to reconciliation and sustainable mining practices.
Super Pit Gold Mine, Western Australia
The Super Pit, operated by Kalgoorlie Consolidated Gold Mines (KCGM), has a history of stakeholder engagement with local communities and indigenous groups, such as the Wongatha people. KCGM has supported cultural heritage protection, environmental initiatives, and community development projects, contributing to a positive relationship with stakeholders.
Around the world
Porgera Gold Mine, Papua New Guinea
The Porgera Gold Mine engaged with local communities and indigenous landowners through benefit-sharing agreements. This initiative led to community development projects, improved infrastructure, and economic opportunities for the local population.
Kaltim Prima Coal Mine, Indonesia
Kaltim Prima engaged with local communities and government authorities to ensure responsible coal mining practices in East Kalimantan. Their efforts included reforestation projects, educational programs, and infrastructure development, benefiting both the company and local stakeholders.
Palabora Copper Mine, South Africa
Palabora Mining Company worked closely with local communities, including the Ba-Phalaborwa tribe. Engagement efforts included social investment programs, job creation, and infrastructure development, leading to mutual benefits.
Oyu Tolgoi Copper-Gold Mine, Mongolia
The Oyu Tolgoi mine, one of the largest copper-gold mines globally, engaged with the Mongolian government and local communities. This engagement led to the signing of an Investment Agreement, demonstrating how collaboration between stakeholders can drive major mining projects.
Cerro Verde Copper Mine, Peru
Freeport-McMoRan, the operator of Cerro Verde, collaborated with local communities in the Arequipa region. Through negotiations and agreements, they funded social programs, infrastructure development, and environmental initiatives, enhancing their relationship with stakeholders.
Escondida Copper Mine, Chile
The Escondida copper mine, operated by BHP, has engaged with Chilean stakeholders, including local communities and government agencies. Their focus on environmental management, community development, and education initiatives has contributed to a harmonious relationship.
Ekati Diamond Mine, Canada
The mine operator, Dominion Diamond Mines, worked closely with indigenous communities, such as the Yellowknives Dene First Nation, in the Northwest Territories. This engagement resulted in agreements that provided economic benefits, employment opportunities, and environmental protections.
Bingham Canyon Mine, Utah, USA
The Kennecott Copper Mine (now part of Rio Tinto) in Utah has a long history of engagement with the local community. They have supported educational programs, environmental conservation, and sustainable development, maintaining a positive relationship with stakeholders.
Diavik Diamond Mine, Canada
Located in Canada’s Northwest Territories, Diavik Diamond Mines collaborated with indigenous communities like the Lutsel K’e Dene First Nation. Agreements included financial benefits, employment opportunities, and a focus on environmental protection, fostering a positive working relationship.
Many tools make light work
Transform what has historically been a cumbersome and complicated process into a seamless and largely automated one.
- Consultation Finder
- Custom Surveys
- Survey Reports
- Community Contributions
- Forums
- Image Galleries
- Meetings & Events
- Consultation Teams
- Q&As
- Stakeholder Profiles
- Stakeholder interaction notes
- Profile moderation
- Stakeholder communications tickets
- Documents downloads
- Participant Analysis
- Optimised for fast delivery
- Video embedding
- Before/After Image Comparison
- Various CSV Exports
- 100% Responsive Design
- Scaleable
- GDPR Compliant
- ISO 27001 Certified Servers
- Fully customisable
Stakeholder engagement that's transparent private accessible actionable
Transparency
Quicker goes beyond mere surveys, offering a suite of communication and engagement tools to actively encourage participation and foster meaningful discussions.
It's your data
The stakeholders belong to you, and you have full ownership of the data gathered via our platform. We offer reporting, analysis, and exporting capabilities for all your data.
Accessible anywhere
As long as there is internet, it can be accessed anywhere on a computer, tablet or mobile device. Good for your team, great for your community.
Actionable
Combined with our complete consultation toolbox, you can create a report with a click of a button and easily assess reactions and acceptance levels from your stakeholders.
Data security
Information Security
We have been handling client data for almost 2 decades, and have security measures in place to ensure your content is safe behind firewalls and SSL encryption.
Privacy Compliance
Privacy Policy page lets you clearly inform respondents how their data will be handled.
Data Ownership & Storage
You own all data collected through our system. We only provide the service of data collection.
Data storage location
Data storage location is dependent on the clients choice . Quicker provides hosting in secure data-centers in Australia, USA and UK.
Support
Trained staff
All our staff are trained to answer any queries you may have and provide thorough responses. They will work along side you at every step pf the setup process and provide you with valuable insights.
Ticketing systems
We provide a powerful ticketing system which will keep track of all enquiries
Resources
We provide an extensive Knowledge Base of our products and this is available 24/7.
Cross compatibility
Our platforms support all standards-compliant web browsers including Chrome, Firefox, Safari, Edge, and Internet Explorer version 11 or later.
See how Quicker can benefit your stakeholder engagement process.
If you have any questions or want to access a demo, please contact us using the form below. We would love to hear from you.
Quicker Engagement & Consultation
We offer online engagement solutions tailored to the mining and resources sector, aimed at optimising consultation procedures and enhancing transparency.
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