Building trust through engagement
Create highly effective stakeholder consultations in the mining and resources sector with user-friendly tools designed to communicate and engage – calling for true participation and transparent discussion.
Ensure the stakeholders are informed and kept updated using appropriate and user-friendly communication tools.
Gather data and feedback from your stakeholders using a variety of online tools
Informative (Content up) Preparatory (Open for feedback on information) Decision-making (Surveys/Meetings)
Begin by introducing the project and its scale using established communication channels. Encourage residents and stakeholders to contribute their ideas and transform them into practical proposals. Subsequently, the public participates in voting on these proposals, and once the planners reveal the voting outcomes, they proceed with implementation.
We provide a transparent and easily accessible channel for sharing information and updates with stakeholders, fostering trust and reducing misunderstandings.
We enable streamlined communication ensuring quicker responses to stakeholder inquiries, feedback, and concerns, improving overall engagement.
We reduce the costs associated with traditional methods like in-person meetings, travel, and printing materials.
We are accessible 24/7, allowing stakeholders to engage at their convenience, regardless of geographical location.
We facilitate the collection of valuable stakeholder data, which can be analyzed to gain insights, track sentiment, and make informed decisions.
We ensur stakeholders receive consistent and up-to-date information about the project, reducing misinformation and conflicts.
We facilitate engagement with stakeholders who may be unable to attend physical meetings, expanding the reach of the engagement process.
We help reduce the environmental impact associated with physical meetings, aligning with sustainability goals.
We can accommodate a large number of stakeholders, making it easier to engage with diverse groups of people.
We provide a digital record of interactions, which are imperative for compliance, reporting, and future reference.
We facilitate structured feedback collection, making it easier to analyze and act upon stakeholder input.
Stakeholders can receive real-time updates on project developments and safety information, improving their understanding of ongoing operations.
Mining operations often occur in areas where local communities and indigenous populations reside. These communities have a vested interest in how mining activities will affect their lives, environment, and well-being. Transparency in communication and decision-making processes helps build trust between mining companies and these stakeholders. Trust is essential for maintaining positive relationships and ensuring cooperation over the long term.
Mining companies require a “social license to operate,” which means they must have the approval and support of the local community and other stakeholders. Transparency is a key component in obtaining and maintaining this social license. When stakeholders have access to information about a mining project’s plans, environmental impacts, and benefits to the community, they are more likely to grant their approval.
Transparency can help prevent or mitigate conflicts between mining companies and stakeholders. When stakeholders are well-informed about a project’s potential risks and benefits, they can engage in constructive dialogue and provide input on how to minimize negative impacts and maximize positive ones. This proactive approach can reduce the likelihood of protests, legal battles, and disruptions to mining operations.
Many countries and regions have stringent regulations and environmental standards governing mining activities. Transparency is essential for demonstrating compliance with these regulations. Regular reporting and open communication with regulators and stakeholders can help mining companies avoid fines, legal issues, and damage to their reputation.
Mining operations can have significant environmental impacts, such as habitat destruction, water pollution, and air pollution. Transparency in reporting these impacts and the measures taken to mitigate them is essential for demonstrating environmental responsibility. This is especially important in an era of increasing environmental awareness and concern.
Mining companies often rely on investment from shareholders and financial institutions. Investors are more likely to support companies that are transparent about their operations, risks, and sustainability efforts. Transparency can attract responsible investment and contribute to the long-term financial stability of mining projects.
Many mining companies are now committed to sustainability and ESG goals. Transparency in reporting progress toward these goals is crucial for demonstrating a commitment to responsible mining practices, ethical behavior, and the well-being of all stakeholders.
These diverse examples showcase how stakeholder engagement practices in the mining industry can vary based on location and specific circumstances. However, they all emphasize the importance of collaboration, responsible mining practices, and agreements that support local communities and the environment.
Roy Hill Iron Ore Project, Western Australia
The Roy Hill Iron Ore Project, operated by Roy Hill Holdings, engaged with various stakeholders, including local communities and indigenous groups, such as the Yindjibarndi Aboriginal Corporation. Through extensive consultation and negotiation, they reached agreements on land use, employment opportunities, and benefits sharing. This successful engagement contributed to the development of one of Australia’s major iron ore mines.
Boddington Gold Mine, Western Australia
Newmont Corporation’s Boddington Gold Mine actively engages with the local community and stakeholders. They have established partnerships and agreements with local governments, indigenous organizations, and other stakeholders to ensure responsible mining practices, environmental stewardship, and community development. These efforts have helped maintain a positive relationship and contribute to the mine’s long-term sustainability.
Argyle Diamond Mine, Western Australia
The Argyle Diamond Mine, operated by Rio Tinto, engaged with indigenous communities, including the Miriuwung Gajerrong people. They established agreements that included employment opportunities, cultural heritage protection, and training programs. This collaboration demonstrated the importance of recognizing and preserving cultural heritage while conducting mining operations.
Mount Whaleback Iron Ore Mine, Western Australia
BHP’s Mount Whaleback Mine has engaged with indigenous communities, including the Banjima people, through agreements that include employment opportunities, education programs, and cultural heritage preservation. This partnership reflects BHP’s commitment to reconciliation and sustainable mining practices.
Super Pit Gold Mine, Western Australia
The Super Pit, operated by Kalgoorlie Consolidated Gold Mines (KCGM), has a history of stakeholder engagement with local communities and indigenous groups, such as the Wongatha people. KCGM has supported cultural heritage protection, environmental initiatives, and community development projects, contributing to a positive relationship with stakeholders.
Porgera Gold Mine, Papua New Guinea
The Porgera Gold Mine engaged with local communities and indigenous landowners through benefit-sharing agreements. This initiative led to community development projects, improved infrastructure, and economic opportunities for the local population.
Kaltim Prima Coal Mine, Indonesia
Kaltim Prima engaged with local communities and government authorities to ensure responsible coal mining practices in East Kalimantan. Their efforts included reforestation projects, educational programs, and infrastructure development, benefiting both the company and local stakeholders.
Palabora Copper Mine, South Africa
Palabora Mining Company worked closely with local communities, including the Ba-Phalaborwa tribe. Engagement efforts included social investment programs, job creation, and infrastructure development, leading to mutual benefits.
Oyu Tolgoi Copper-Gold Mine, Mongolia
The Oyu Tolgoi mine, one of the largest copper-gold mines globally, engaged with the Mongolian government and local communities. This engagement led to the signing of an Investment Agreement, demonstrating how collaboration between stakeholders can drive major mining projects.
Cerro Verde Copper Mine, Peru
Freeport-McMoRan, the operator of Cerro Verde, collaborated with local communities in the Arequipa region. Through negotiations and agreements, they funded social programs, infrastructure development, and environmental initiatives, enhancing their relationship with stakeholders.
Escondida Copper Mine, Chile
The Escondida copper mine, operated by BHP, has engaged with Chilean stakeholders, including local communities and government agencies. Their focus on environmental management, community development, and education initiatives has contributed to a harmonious relationship.
Ekati Diamond Mine, Canada
The mine operator, Dominion Diamond Mines, worked closely with indigenous communities, such as the Yellowknives Dene First Nation, in the Northwest Territories. This engagement resulted in agreements that provided economic benefits, employment opportunities, and environmental protections.
Bingham Canyon Mine, Utah, USA
The Kennecott Copper Mine (now part of Rio Tinto) in Utah has a long history of engagement with the local community. They have supported educational programs, environmental conservation, and sustainable development, maintaining a positive relationship with stakeholders.
Diavik Diamond Mine, Canada
Located in Canada’s Northwest Territories, Diavik Diamond Mines collaborated with indigenous communities like the Lutsel K’e Dene First Nation. Agreements included financial benefits, employment opportunities, and a focus on environmental protection, fostering a positive working relationship.
Transform what has historically been a cumbersome and complicated process into a seamless and largely automated one.
Quicker goes beyond mere surveys, offering a suite of communication and engagement tools to actively encourage participation and foster meaningful discussions.
The stakeholders belong to you, and you have full ownership of the data gathered via our platform. We offer reporting, analysis, and exporting capabilities for all your data.
As long as there is internet, it can be accessed anywhere on a computer, tablet or mobile device. Good for your team, great for your community.
Combined with our complete consultation toolbox, you can create a report with a click of a button and easily assess reactions and acceptance levels from your stakeholders.
We have been handling client data for almost 2 decades, and have security measures in place to ensure your content is safe behind firewalls and SSL encryption.
Privacy Policy page lets you clearly inform respondents how their data will be handled.
You own all data collected through our system. We only provide the service of data collection.
Data storage location is dependent on the clients choice . Quicker provides hosting in secure data-centers in Australia, USA and UK.
All our staff are trained to answer any queries you may have and provide thorough responses. They will work along side you at every step pf the setup process and provide you with valuable insights.
We provide a powerful ticketing system which will keep track of all enquiries
We provide an extensive Knowledge Base of our products and this is available 24/7.
Our platforms support all standards-compliant web browsers including Chrome, Firefox, Safari, Edge, and Internet Explorer version 11 or later.
If you have any questions or want to access a demo, please contact us using the form below. We would love to hear from you.
We offer online engagement solutions tailored to the mining and resources sector, aimed at optimising consultation procedures and enhancing transparency.
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