Assurance

Important things to consider

Data security

Information Security

We have been handling clients data since 2007, and have security measures in place to ensure your content is safe behind firewalls and SSL encryption.

Privacy Compliance

Privacy Policy page lets you clearly inform respondents how their data will be handled.

Data Ownership & Storage

You own all data collected through our system. We only provide the service of data collection.

Data storage location

Data storage location is dependent on the clients choice . Quicker provides hosting in secure data-centers in Australia, USA and UK.

Hosting

Managed hosting

Managed hosting with a 99.95% uptime guarantee; 24/7/365 monitoring.

Backups

We provide daily backups and service as part of our SLA.

Deployment

We can deploy our platforms on our domain name (example – yourname.speakup.community) or a private domain name.

Setup time

Setup time can take up to 5 business days from contract signing. This may very in some circumstances. If you require the platform to be delivered under 5 days please let us know.

Support

Trained staff

All our staff are trained to answer any queries you may have and provide thorough responses. They will work along side you at every step pf the setup process and provide you with valuable insights.

Ticketing systems

We provide a powerful ticketing system which will keep track of all enquiries

Resources

We provide an extensive Knowledge Base of our products and this is available 24/7.

Cross compatibility

Our platforms support all standards-compliant web browsers including Chrome, Firefox, Safari, Edge, and Internet Explorer version 11 or later.