Some other very important things (if you need more reasons)

Hosting

Managed hosting with a 99.95% uptime guarantee; 24/7/365 monitoring.

We provides backups and service as part of our SLA.

We can deploy our platforms on our domain name (example - yourname.quicker.com.au) or a private domain name.

Setup time can take up to 5 business days from contract signing. This may very in some circumstances. If you require the platform to be delivered under 5 days please let us know.

Quicker provides hosting in secure data-centers in Australia, USA and UK.

Data

Information Security We have been handling clients data since 2007, and have security measures in place to ensure your content is safe behind firewalls and SSL encryption.

Privacy Compliance Privacy Policy page lets you clearly inform respondents how their data will be handled.

Data Ownership & Storage You own all data collected through Empower. We only provide the service of data collection.

Client specific data journey maps are available on request.

 

Data storage location is dependent on the clients choice . Quicker provides hosting in secure data-centers in Australia, USA and UK.

No intrusive cookies. Cookies page in the platform clearly explains cookie use to respondents.
Encryption as standard.

Accessibility

Accessibility

Our platforms are compatible with screen readers, keyboard access, and compliant with colour contrast requirements.

Browser Support

All our software is cloud based and does not require any apps or software installation on local devices. We develop web resources according to international web standards and best practice, and regular testing across a range of different browsers.

 

Supporting modern technology Our platforms support all standards-compliant web browsers including Chrome, Firefox, Safari, Edge, and Internet Explorer version 11 or later.

Support

Support All our staff are trained to answer any queries you may have and provide thorough responses. They will work along side you at every step pf the setup process and provide you with valuable insights.

Online trouble shooting We provide an extensive Knowledge Base of our products and this is available 24/7.

 

Supporting modern technology Our platforms support all standards-compliant web browsers including Chrome, Firefox, Safari, Edge, and Internet Explorer version 11 or later.